Frequently Asked Questions
Find answers to the most common questions about trading on MRKT. Whether you're new to Telegram gift trading, CS2 skin marketplaces, or digital asset exchanges on the TON blockchain — we've covered everything from account setup to withdrawals, fees, escrow protection, and our unique features like Lucky Buy and PvP battles.
What is MRKT?
MRKT is a marketplace for trading Telegram digital gifts (NFTs on TON blockchain) and Counter-Strike 2 skins. You can buy, sell, and trade items securely through our Telegram bot or upcoming web platform.
How do I buy Telegram gifts?
Sign in with your Telegram account via @mrkt bot, browse the marketplace, and purchase gifts using TON. Purchased gifts are delivered instantly to your MRKT storage, from where you can withdraw them to your Telegram account.
How do I sell Telegram gifts?
Deposit your gifts to MRKT storage via the Telegram bot, set your price, and list them for sale. When a buyer purchases your gift, funds are released to your balance after escrow confirmation.
How do I buy CS2 skins?
Sign in with your Steam account, browse CS2 skins, and purchase with your MRKT balance. Skins are delivered via Steam trade offer. Make sure your Steam trade URL is set up correctly.
How do I sell CS2 skins?
Connect your Steam account, deposit skins via trade offer, set your price, and list them. The seller fee is 0%, so the full sale amount is available in your MRKT balance immediately.
What is the escrow system?
Escrow is our trade protection system. When a purchase is made, funds are held securely by MRKT. They are only released to the seller after the buyer confirms receipt of the item. This protects both parties from fraud.
What are the fees?
MRKT charges 0% on completed transactions for both sellers and buyers. There are no listing fees or hidden marketplace charges.
What payment methods are supported?
For Telegram gifts: TON cryptocurrency via connected wallet. For CS2 skins: MRKT balance funded through various methods. You can also trade items cross-platform using the unified wallet.
How secure is MRKT?
MRKT uses escrow protection for all trades, requires 2FA for sensitive operations, employs automated fraud detection, and has a dedicated 24/7 support team. All TON transactions are verified on-chain.
What is Lucky Buy?
Lucky Buy is a feature where you can win rare items at a fraction of their market price. Each draw has limited tickets and a guaranteed winner. It's a fun way to potentially get high-value items.
What are PvP Battles?
PvP Battles allow two players to wager items against each other. The winner takes all. It's a competitive feature for those who enjoy risk-reward trading.
How do withdrawals work?
Telegram gifts can be withdrawn to your Telegram account. CS2 skins are sent via Steam trade offer. Balance withdrawals are processed to your connected TON wallet. Processing times are typically instant for digital items.
How do I contact support?
Contact our support team via the dedicated Telegram bot @mrkt_help_service_bot. For urgent trade issues, use the "Report" button in the trade interface. Support is available 24/7.
When will the web version be available?
The web version of MRKT is currently in development. In the meantime, all features are fully available through our Telegram bot @mrkt. Follow @official_mrkt for updates.